Your Safety
Safety and Protocols
We believe in fostering a strong safety culture, with a continual focus on improvement and the prevention of notifiable events, in which all significant hazards are highlighted and minimised or eliminated.
Certified
Adventure Mark Certified
Waimarino Kayak Tours holds Adventure Mark certification, New Zealand's leading adventure activity safety certification, recognised internationally as meeting the highest levels of safety in adventure activities.
Certified
Qualmark Gold
Qualmark Gold certified. Account ID: AQF8AA00068B (2022). New Zealand's official mark of quality for tourism operators.
Our Safety Management System
Waimarino operates a three-tier safety management system covering every aspect of our activities and operations.
Tier One
Key Fundamentals Safety Principles
Our foundational safety values and non-negotiable principles that guide every decision and action across the organisation.
Tier Two
Safety Management Plan
Our central Safety Management Plan (SMP) defines our protocols for all activities and operations within Waimarino, serving as the core document of our safety system.
Tier Three
SOPs, Hazard Registers and Incident Reporting
Standard operating procedures, staff competencies, hazard registers, and incident investigation and reporting processes.
Participant Requirements
To ensure everyone has a safe and enjoyable experience, please review the following requirements before booking.
Age Requirements
Minimum Age
Our kayak tours are family friendly for children aged 8 and above, and our Big Kanu tours are family friendly for children aged 1 and above. Minimum ages vary, so please see your selected tour for any age restrictions.
Swimming Ability
Water Confidence
Swimming is not essential. We provide lifejackets for everyone, for confidence and safety in the water environment.
Fitness Level
Physical Requirements
Our kayak tours require a higher level of physical ability than our Big Kanu tours, which are gentler and suitable for most fitness levels.
"AdventureMark is New Zealand's largest adventure certification body, working with over 200 operators here and worldwide. Its certifications are internationally recognised as meeting the highest levels of safety in adventure activities."
AdventureMarkDocuments